Privacy Policy

Verdano privacy policy

https://verdano-store.nl/ 

About us Privacy policy

Verdano gives a lot to your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial objectives.

This privacy policy applies to the use of the website and the services from Verdano. The commencement date for the validity of these conditions is 09/04/2021, with publishing a new version the validity of all previous versions expires. This privacy policy describes what information is collected by us, where this data is used and with whom and under what conditions that this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you have provided by you.


If you have any questions about our privacy policy you can contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.


About data processing


Below you can read how we process your data, where we store it, which security techniques we use and for those who are insightful.

Web stores software

Shopify

Our web store has been developed with Software from Shopify. Personal data that you make available to us for the benefit of our services are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for another purpose. Shopify is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to collect technical information with regard to your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share data gathered within its own group to further improve service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US privacy shield applies, your data may be processed in the United States.

Web hosting


Shopify

We take web hosting and e-mail services from Shopify. Shopify processes personal data on our behalf and does not use your data for own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Shopify has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Shopify is compulsory on the basis of the Confidential Agreement.


E-mail and mailing lists

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our confidential email traffic.


payment processors


Molly

For handling a (part of) the payments in our web store we use the Mollie platform. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve service and to share (anonymized) data with third parties in the context. All guarantees mentioned above with regard to the protection of your personal data also apply to the components of Mollie's service provided for for which they engage third parties. Mollie does not store your data more than is permitted on the basis of the legal deadlines.


Klarna

For handling a (part of) the payments in our web store we use the Klarna platform. Klarna processes your name, address and place of residence and your payment details such as your bank account or credit card number. Klara has taken appropriate technical and organizational measures to protect your personal data. Klara reserves the right to use your data to further improve service and to share (anonymous) data with third parties in the context. In the event of an application for a deferred payment (credit facility), Klara shares personal data and information regarding your financial position with credit rating agencies. All aforementioned guarantees relating to the protection of your personal data also apply to the parts of Klarna's services for which they activate third parties. Klarna no longer saves your data than is permitted on the basis of the legal deadlines.


Shopify Payments

For handling a (part of) the payments in our web store we use the Shopify Payments platform. Shopify Payments process your name, address and place of residence and your payment details such as your bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to use your data to further improve the services and to share (anonymous) data with third parties in the context. In the event of an application for a deferred payment (credit facility), Shopify Payments shared personal data and information regarding your financial position with credit rating agencies. All guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Shopify Payments's services for which they activate third parties. Shopify Payments Save your data no longer than the legal deadlines is permitted.


Reviews


Web shop

We collect reviews from the platform Webwinkelkeur. When you are obliged to write a review leaves via Webwinkelkeur for a name and email address to give. Webwinkelkeur share this information with us so that we can link the review to your order. Webwinkelkeur also publish your name on the website. In some cases Webwinkelkeur contact you to review your notes on display. In the event that we invite you leave a review behind us to share your name and email address with Webwinkelkeur. They use such information in order to invite you to leave a review too. Webwinkelkeur has taken appropriate technical and organizational measures to protect your personal information. Webwinkelkeur reserves the right to benefit from the provision of services to third parties in turn, do we give to Webwinkelkeur permission. All the guarantees mentioned above relating to the protection of your personal data also apply to the parts of the service which Webwinkelkeur engages third parties.


Shipping and Logistics


Postman

If you place an order with us, it is our task to your package delivered to you. We use the services of PostNL to perform deliveries. It is therefore necessary that we share with PostNL your name and address data. TNT uses this data only for the purpose of the execution of the contract. In case turn to subcontractors PostNL, TNT also presents your information to these parties available.


Invoicing and accounting

Jortt

To track our administration and accounting, we use the services of Jortt. We share your name and address information and details regarding your order. This data is used to administer sales invoices. Your personal information is transmitted and stored protected. Jortt is bound to secrecy and will treat your data confidentially. Jortt uses your personal information for purposes other than those described above.


external sales

Bol.com 

We sell (part of) our products through the platform of Bol.com. If you place an order via this platform than Bol.com shares your order and personal information with us. We use this information to process your order. We handle your data and have appropriate technical and organizational measures to protect your data from loss and unauthorized use.


The purpose of the data processing

General purpose of the processing

We use your information exclusively for our services. That is the purpose of the processing is always directly related to the job you provided. We use your information for (targeted) marketing. When you share information with us, and we use this information to - unlike at your request - at a later contact you to take, we do express permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy under the agreement between them and us, or an oath or statutory obligation.


Automatically collected data


Data that is automatically collected by our website are processed with the aim to further improve our services. These data (such as your IP address, browser and operating system) are not personal.


Cooperation in fiscal and criminal investigation


In appropriate cases, Verdano can be held on the basis of a legal obligation to share your data in connection with tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will resist the possibilities that the law offers us.

Preservation periods

We save your data as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer want to use our services. If you indicate this with us, we will also take this as a forgotten request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term. However, employees no longer have access to your client profile and documents that we have manufactured in response to your assignment.


Your rights

On the basis of the current Dutch and European legislation, as a person involved, you have certain rights with regard to personal data processed by or on our behalf. We will explain below which rights these are and how you can rely on these rights. In principle, we send to prevent abuse copies and copies of your data only to your e-mail address already known to us. In the event that you wish to receive the data on a different e-mail address or, for example, by post, we will ask you to legitimize. We keep an administration of handled requests, in the case of a forgotten request, we administer anonymized data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to submit a complaint to the personal data authority if you suspect that we use your personal data in a wrong way.


Inspection

You always have the right to view the data that we (let) and that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data known to us with an overview of the processors who have this data under the course of the category under which we have saved this data.


Rectifier

You always have the right to process the data that we (let) and that relate to your person or have been traceable to that end. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to us with our known e-mail address.


Right to limitation of processing 


You always have the right to limit the data that we (leave) that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation with our known e-mail address that the data has no longer incorporate the limitation.


Right to portability

You always have the right to process the data that we (let) and that relate to your person or have been traced from this by a different party. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies known to us with all information about you that we have processed or commissioned by other processors or third parties. In all likelihood, in such a case, we can no longer continue the service because the safe linking of data files can no longer be guaranteed.


Right of objection and other rights

In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Verdano. If you object, we will immediately stop data processing awaiting the handling of your objection. If your objection is well founded that we will make copies and / or copies of data that we (let) process to you and then stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is true, contact our contact person for privacy matters.


Cookies


Google Analytics

Through our website, cookies are posted from the American company Google, as part of the "Analytics" service. We use this service to keep track of reports on how visitors use the website. This processor may be required to view this information on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information for offering, among other things, targeted advertisements (AdWords) and other Google services and products.


Cookies from third parties

In the event that third-party software solutions use cookies this is stated in this privacy statement.


Changes to the privacy policy

We reserve the right to change our privacy policy at all times. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we already collected data with regard to you process, we will inform you by e-mail.


Contact details

Verdano

Kennemerstraatweg 355 1851ND Heilo NederlandT(062) 394-1496Einfo@verdano-store.nl 

Contact person for privacy matters

Ramon Hoogeboom